§ 2.6Will the Department accept written requests, including fax, e-mail, or telephone requests, for routinely available information?
Yes. Although a request for this type of information is not a FOIA request, the bureau will send you the requested information and charge you for the copies, according to the fee schedule in appendix C to this part. While the bureau will attempt to respond to oral requests (those made by telephone or otherwise) for routinely available information, you should submit complex requests in writing to avoid any risk of misunderstanding.
Title 43 published on 2013-10-01
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