Complaint
Complaint means any expression, written or oral, indicating a potential denial of any right or protection contained in HIPAA requirements (whether ultimately justified or not) by an individual, a personal representative or other entity acting on behalf of an individual, or any entity that believes such a right is being or has been denied an individual.
Source
45 CFR § 150.103
Scoping language
The definitions that appear in part 144 of this subchapter apply to this part 150, unless stated otherwise. As used in this part: