Reporting requirements.
Reporting requirements.
(1) Each program certified under the NDBEDP must submit the following data electronically to the Commission, as instructed by the NDBEDP Administrator, every six months, commencing with the start of the pilot program:
(i) For each piece of equipment distributed, the identity of and contact information, including street and e-mail addresses, and phone number, for the individual receiving that equipment;
(ii) For each piece of equipment distributed, the identity of and contact information, including street and e-mail addresses, and phone number, for the individual attesting to the disability of the individual who is deaf-blind;
(iii) For each piece of equipment distributed, its name, serial number, brand, function, and cost, the type of communications service with which it is used, and the type of relay service it can access;
(iv) For each piece of equipment distributed, the amount of time, following any assessment conducted, that the requesting individual waited to receive that equipment;
(v) The cost, time and any other resources allocated to assessing an individual's equipment needs;
(vi) The cost, time and any other resources allocated to installing equipment and training deaf-blind individuals on using equipment;
(vii) The cost, time and any other resources allocated to maintain, repair, cover under warranty, and refurbish equipment;
(viii) The cost, time and any other resources allocated to outreach activities related to the NDBEDP, and the type of outreach efforts undertaken;
(ix) The cost, time and any other resources allocated to upgrading the distributed equipment, along with the nature of such upgrades;
(x) To the extent that the program has denied equipment requests made by their deaf-blind residents, a summary of the number and types of equipment requests denied and reasons for such denials;
(xi) To the extent that the program has received complaints related to the program, a summary of the number and types of such complaints and their resolution; and
(xii) The number of qualified applicants on waiting lists to receive equipment.
(2) With each report, the chief executive officer, chief financial officer, or other senior executive of the certified program, such as a director or manager, with first-hand knowledge of the accuracy and completeness of the information provided in the report, must certify as follows:
(1) Each program certified under the NDBEDP must submit the following data electronically to the Commission, as instructed by the NDBEDP Administrator, every six months, commencing with the start of the pilot program:
(i) For each piece of equipment distributed, the identity of and contact information, including street and e-mail addresses, and phone number, for the individual receiving that equipment;
(ii) For each piece of equipment distributed, the identity of and contact information, including street and e-mail addresses, and phone number, for the individual attesting to the disability of the individual who is deaf-blind;
(iii) For each piece of equipment distributed, its name, serial number, brand, function, and cost, the type of communications service with which it is used, and the type of relay service it can access;
(iv) For each piece of equipment distributed, the amount of time, following any assessment conducted, that the requesting individual waited to receive that equipment;
(v) The cost, time and any other resources allocated to assessing an individual's equipment needs;
(vi) The cost, time and any other resources allocated to installing equipment and training deaf-blind individuals on using equipment;
(vii) The cost, time and any other resources allocated to maintain, repair, cover under warranty, and refurbish equipment;
(viii) The cost, time and any other resources allocated to outreach activities related to the NDBEDP, and the type of outreach efforts undertaken;
(ix) The cost, time and any other resources allocated to upgrading the distributed equipment, along with the nature of such upgrades;
(x) To the extent that the program has denied equipment requests made by their deaf-blind residents, a summary of the number and types of equipment requests denied and reasons for such denials;
(xi) To the extent that the program has received complaints related to the program, a summary of the number and types of such complaints and their resolution; and
(xii) The number of qualified applicants on waiting lists to receive equipment.
(2) With each report, the chief executive officer, chief financial officer, or other senior executive of the certified program, such as a director or manager, with first-hand knowledge of the accuracy and completeness of the information provided in the report, must certify as follows: