Automated answering system

Automated answering system means a type of answering system that directs a telephone caller to a single menu of options, where the caller has the choice to select one of the available options to report an unsafe condition at a highway-rail or pathway grade crossing, as described in 234.303 and (d), and immediately after selecting one of the available menu options, the caller is transferred to a live telephone operator.


49 CFR § 234.301

Scoping language

As used in this subpart -

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