transactional or relationship message

(A)The term “transactional or relationship message” means an electronic mail message the primary purpose of which is— (i)to facilitate, complete, or confirm a commercial transaction that the recipient has previously agreed to enter into with the sender; (ii)to provide warranty information, product recall information, or safety or security information with respect to a commercial product or service used or purchased by the recipient; (iii)to provide— (I)notification concerning a change in the terms or features of; (II)notification of a change in the recipient’s standing or status with respect to; or (III)at regular periodic intervals, account balance information or other type of account statement with respect to, (iv)to provide information directly related to an employment relationship or related benefit plan in which the recipient is currently involved, participating, or enrolled; or (v)to deliver goods or services, including product updates or upgrades, that the recipient is entitled to receive under the terms of a transaction that the recipient has previously agreed to enter into with the sender. (B)The Commission by regulation pursuant tomay modify the definition in subparagraph (A) to expand or contract the categories of messages that are treated as transactional or relationship messages for purposes of this chapter to the extent that such modification is necessary to accommodate changes in electronic mail technology or practices and accomplish the purposes of this chapter.


15 USC § 7702(17)(A)

Scoping language

In this chapter
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