1 CCR 204-10-24 - [Effective 12/31/2024] VEHICLE ELECTRONIC NOTIFICATIONS

Basis: The statutory bases for this regulation are sections 42-1-204 and 42-1-236, C.R.S.

Purpose: The purpose of this regulation is to outline the Department's process for a customer to request to receive, and for the Department to provide electronic notification, in lieu of written notification, of Department notices, transactions, and other communications.

1.0 Definitions

1.1 "Customer" means any person or entity that utilizes a Customer Portal for Department services.

1.2 "Customer Portal" means the Department approved web-based portal and its infrastructure allowing a customer to view transactions and correspondence sent to their account through the electronic system.

1.3 "Department" means the Department of Revenue.

1.4 "Electronic Communication" means a motor vehicle notice or other communication sent by the Department by electronic means.

1.5 "Electronic Transmission" means an electronic delivery of notices or other communications.

1.6 "Written Notification" means a printed paper document that is normally provided by mail or other courier.

2.0 Process for Electronic Notifications

2.1 Customers will be provided the opportunity to consent to receive Electronic Communications through Electronic Transmission within a Customer Portal.

2.2 When a Customer consents to receive Electronic Communications pursuant to this Rule, they will be asked to submit an email address and other information the Department requires.

2.3 Email addresses or other information collected under this Rule will only be used for official governmental purposes.

2.4 When a Customer consents to receive Electronic Communications they will no longer receive Written Notifications.

2.5 Electronic Communications will be available and maintained in a Customer Portal.

2.6 A Customer may remove their consent by opting out of Electronic Communications at any time within a Customer Portal and will resume receiving Written Notifications.

3.0 Eligible Electronic Notifications

3.1 The Department may use Electronic Transmissions for notices related to vehicle transactions or other Department communications that may include, but are not limited to:

a. Vehicle registration renewal;

b. Vehicle registration expiration, if available;

c. Identifying Plate and Identifying Placard, as defined In section 42-3-204 (1)(G) and (1)(F), renewal;

d. Vehicle Certificate Of Title issuance;

e. Fleet vehicle registration renewal;

f. Hearings;

g. Driver's Licenses;

h. Dealer License Plate and Depot Tag issuance;

i. Communications about missing documentation; and

j. Any other Department communications not prohibited by law.

4.0 Prohibited Electronic Notifications

4.1 The Department shall not use electronic means to notify an owner of the following notices:

a. The revocation of a vehicle registration due to dishonored payment pursuant to section 42-3-123, C.R.S.

b. The revocation of an identifying plate or identifying placard pursuant to section 42-3-204 (7), C.R.S.

Notes

1 CCR 204-10-24

37 CR 15, August 10, 2014, effective 8/30/2014 37 CR 22, November 25, 2014, effective 12/15/2014 37 CR 24, December 25, 2014, effective 1/14/2015 38 CR 04, February 25, 2015, effective 3/17/2015 38 CR 13, July 10, 2015, effective 7/30/2015 38 CR 16, August 25, 2015, effective 9/14/2015 38 CR 22, November 25, 2015, effective 12/15/2015 38 CR 23, December 10, 2015, effective 1/14/2016 39 CR 01, January 10, 2016, effective 1/30/2016 39 CR 03, February 10, 2016, effective 3/1/2016 39 CR 09, May 10, 2016, effective 5/30/2016 39 CR 10, May 25, 2016, effective 6/14/2016 39 CR 12, June 25, 2016, effective 7/30/2016 39 CR 15, August 10, 2016, effective 8/30/2016 39 CR 16, August 25, 2016, effective 9/14/2016 39 CR 23, December 10, 2016, effective 12/30/2016 40 CR 03, February 10, 2017, effective 3/2/2017 40 CR 13, July 10, 2017, effective 7/30/2017 40 CR 16, August 25, 2017, effective 9/14/2017 40 CR 19, October 10, 2017, effective 10/30/2017 40 CR 22, November 25, 2017, effective 12/15/2017 41 CR 02, January 25, 2018, effective 2/14/2018 41 CR 03, February 10, 2018, effective 3/2/2018 41 CR 06, March 25, 2018, effective 4/14/2018 41 CR 08, April 25, 2018, effective 5/15/2018 41 CR 09, May 10, 2018, effective 5/30/2018 41 CR 10, May 25, 2018, effective 6/14/2018 41 CR 15, August 10, 2018, effective 8/30/2018 41 CR 17, September 10, 2018, effective 9/30/2018 41 CR 19, October 10, 2018, effective 10/30/2018 41 CR 22, November 25, 2018, effective 12/15/2018 42 CR 03, February 10, 2019, effective 3/2/2019 42 CR 08, April 10, 2019, effective 5/15/2019 42 CR 10, May 25, 2019, effective 6/14/2019 42 CR 11, June 10, 2019, effective 6/30/2019 42 CR 14, July 25, 2019, effective 8/14/2019 43 CR 01, January 10, 2020, effective 1/30/2020 43 CR 04, February 25, 2020, effective 3/16/2020 43 CR 06, March 25, 2020, effective 4/14/2020 43 CR 07, April 10, 2020, effective 5/1/2020 43 CR 12, June 25, 2020, effective 7/16/2020 43 CR 18, September 25, 2020, effective 10/15/2020 44 CR 13, July 10, 2021, effective 7/31/2021 45 CR 01, January 10, 2022, effective 1/30/2022 45 CR 07, April 10, 2022, effective 7/1/2022 46 CR 05, March 10, 2023, effective 4/3/2023 46 CR 07, April 10, 2023, effective 4/30/2023 47 CR 23, December 10, 2024, effective 12/31/2024