Conn. Agencies Regs. § 16-11-31 - Utilization by customers

(a) All maintenance and repairs, including replacement where necessary, of the service pipe, between the main and the customer's house up to and including the meter, shall be performed by the gas company at its own expense.
(b) Any damage to the gas company's property caused by the customer, including damage occurring because of the customer's failure to take reasonable precautions to protect such property from damage, shall be paid by the customer.
(c) If the use of the customer's property endangers the gas company's property or places the gas company in violation of any safety standard or regulation adopted under section 16-280c of the Connecticut General Statutes or authority order, the customer shall bear the cost of all relocation or repairs of the gas company's property.

Notes

Conn. Agencies Regs. § 16-11-31
Amended 6/11/2025

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