Conn. Agencies Regs. § 16-11-32a - Customer deposits
(a) Each gas
company may require from any customer other than residential customers as
defined in section
16-3-200(a) (3)
or prospective customer other than a prospective residential customer as
defined in section
16-3-200(a) (4) a
deposit to guarantee payment of bills. Such deposit shall not exceed an amount
equivalent to the estimated maximum bill for ninety days.
(b) Each utility having on hand deposits from
customers, or hereafter receiving deposits from customers, shall keep records
to show:
(i) the name of the customer making
the deposit;
(ii) the account
number of other identification of the premises occupied by the customer when
the deposit was made;
(iii) the
amount and date of making the deposit;
(iv) a record of each transaction concerning
the deposit.
(c) Each
utility shall issue a receipt to every customer from whom a deposit is received
and shall provide means whereby the depositor may receive his deposit or
balance if such receipt is lost.
(d) Interest on any security deposit received
from a customer for each calendar year shall be paid at the rate prescribed in
Section 16-262j of the general statutes. Interest shall accrue daily and shall
be paid or credited to the customer's account annually. Accrued interest shall
be paid upon return of the deposit if such return is made at other than the
annual payment date for interest.
(e) The deposit shall cease to draw interest
on the date it is returned, on the date service is terminated or on the date
notice is sent to the customer's last-known address that the deposit is no
longer required.
(f) A record of
each unclaimed deposit and the interest thereon shall be maintained until the
funds are paid over to the state treasurer under the escheat provisions of the
general statutes. During this time the utility shall make a reasonable effort
to return the deposit and accrued interest.
(g) Deposits by customers other than
residential customers as defined in section
16-3-200(a) (3)
may be retained by the utility as long as required to insure payment of
bills.
(h) Upon final
discontinuance of service the utility may apply such deposit, including accrued
interest, to any amount due from the customer for service. Any balance due to
the customer shall be promptly refunded.
(i) Deposits by customers other than
residential customers, as defined in section
16-3-200(a) (3)
shall be returned, together with accrued interest, where satisfactory credit
has been established.
Notes
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