Ga. Comp. R. & Regs. R. 515-12-1-.07 - Insufficient Reasons for Denying Service

Current through Rules and Regulations filed through April 4, 2022

The following shall not constitute sufficient cause for refusing, denying or discontinuing service to a present or prospective customer:

(a) Delinquency in payment for service by a previous occupant at the premises to be served, except one who is a close relative or member of the same family of the applicant.

(b) Failure to pay directory advertising charges.

(c) Failure to pay for business service at a different location and a different telephone number shall not constitute sufficient cause for refusal of residence service or vice versa.

(d) The customer who believes he has been refused service for insufficient reason, or the utility which believes the customer is attempting to violate the intent of these Rules, shall have the right to appeal the case to the Commission for analysis and disposition.

(e) Existing residential telephone service to a customer having a satisfactory payment history shall not be disconnected due solely to the indebtedness to the utility of another customer if such indebtedness occurred subsequent to the establishment of the existing service. Application for residential telephone service may be refused, however, to a person residing at the same address with a former customer whose service had been denied previously by the utility.

Notes

Ga. Comp. R. & Regs. R. 515-12-1-.07

Ga. L. 1878-79, p. 125, 1907, pp. 72, 75, 1922, pp. 143, 144, 1964, p. 338, 1965, p. 283, 1972, pp. 138, 439, 1973, pp. 677 to 681, 1975, Sec. 2, p. 406.

Original Rule entitled "Insufficient Reasons for Denying Service" adopted. F. Dec. 29, 1975; eff. 1/1/1976, as specified by Ga. L. 1975, p. 411. Amended: ER. 515-12-1-0.2-.07 adopted. F. Nov. 27, 1979; eff. 11/21/1979, as specified by the Agency. Amended: Permanent Rule adopted. F. Nov. 27, 1979; eff. 1/1/1980, as specified by the Agency.