Subject 515-7-8 - SERVICE QUALITY STANDARDS FOR CERTIFICATED MARKETERS AND REGULATED PROVIDERS
- Rule 515-7-8-.01 - Commission Authority and Scope
- Rule 515-7-8-.02 - Definitions
- Rule 515-7-8-.03 - Service Quality Standards: Customer Service, Billing, and Meter Reading
- Rule 515-7-8-.04 - Service Quality Standards: Responsiveness to the Public Service Commission
- Rule 515-7-8-.05 - Additional Service Quality Standards
- Rule 515-7-8-.06 - Methodology for Establishment and Review of Benchmarks and Penalties
- Rule 515-7-8-.07 - Reporting and Compliance
- Rule 515-7-8-.08 - Penalties
- Rule 515-7-8-.09 - Force Majeure
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