Sec. 1770.120 - Agent Financial Adjustments

ยง 1770.120. Agent Financial Adjustments

a) Whenever instant tickets are lost, stolen or destroyed while in the possession of a Lottery agent, the Department may provide for full or partial credit against the settlement due the Department from a licensed agent for lost or destroyed non-winning tickets, mid-tier tickets authorized prior to the loss, and mid-tier tickets properly reported as lost or destroyed and therefore unable to be claimed or redeemed. Each claim for credit shall be accompanied by an affidavit, an incident report and a police or fire report, as appropriate, and/or other supplementary documentation as the Superintendent may deem necessary to proper validation of the loss.

b) Whenever a licensed sales agent pays a prize with a claimed value in excess of the amount permitted by Section 1770.190(b) and seeks reimbursement for the full amount paid, the agent must submit:

1) A written explanation of the circumstances surrounding the prize payment;

2) The winning ticket or, if the ticket has been destroyed, a written explanation of the circumstances surrounding the ticket's destruction;

3) A claim form completed in the licensed sales agent's name and taxpayer identification number; and

4) Any other documentation requested by the Department's Chief Financial Officer and General Counsel, or their designees.

c) The Department's Chief Financial Officer and General Counsel, or their designees, will review the documentation provided in conjunction with Department records and, if satisfied that an honest error occurred, such an error is not likely to occur again, and that the original holder of the winning ticket was paid the full amount due for the winning ticket, may jointly recommend that the licensed sales agent be reimbursed up to the full prize amount paid. If necessary in order to ensure that no other person has legal claim to the prize, the Department's Chief Financial Officer and General Counsel, or their designees, may withhold reimbursement to the licensed sales agent until the pertinent prize claim period has expired.

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Amended at 36 Ill. Reg. 14356, effective September 14, 2012

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