Ill. Admin. Code tit. 4, § 1800.30 - Procedure
a) Grievances must
be submitted through the channels defined in this Section, in the form and
manner described, and within the specified time limits. It is mutually
desirable and beneficial that grievances be satisfactorily resolved in a prompt
manner. Time limits established in this procedure are in business days, unless
otherwise stated, and may be extended by mutual agreement in writing by the
complainant and the reviewer at the Designated Coordinator and Final
Levels.
b) A complainant 's failure
to submit a grievance or to submit or appeal it to the next level of procedure
within the specified time limits shall mean that the complainant has withdrawn
the grievance or has accepted the last response given by the Office.
c) Upon being informed by an individual that
the individual desires to file a formal grievance , the Office shall provide the
individual with a copy of this Part and the Grievance Form.
d) In order to be deemed filed and to receive
proper consideration by the Designated Coordinator , the Grievance Form must be
completed in full except as otherwise indicated. The Designated Coordinator
will notify the complainant within 10 days after the receipt of the form if the
filing is not complete. The Office will assist with completion of the Grievance
Form upon request.
Notes
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