Ill. Admin. Code tit. 89, § 102.35 - Case Records
a) The case
record is a business record established by the Department and it shall
constitute the Department's official record concerning clients and applicants.
It consists of all information obtained by the Department to determine a
client's or applicant's eligibility for medical assistance, and it may include
paper and electronic documents, information obtained from electronic and other
data sources, and notes about the case.
b) The case record shall indicate the basis
for approval or denial of the eligibility.
Notes
Amended at 38 Ill. Reg. 5944, effective February 26, 2014
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