Ill. Admin. Code tit. 89, § 500.65 - Monitoring
a) The Department,
or its designee, will conduct comprehensive on-site monitoring visits at the
regional intake entities. Other visits may occur at any time. Desk reviews may
also be performed and families may be interviewed. The regional intake entities
shall help the Department or its designee in obtaining representative family
interviews.
b) The Department or
its designee will prepare a written report of its findings that shall be sent
to the regional intake entity. The report shall identify issues of
non-compliance and may make recommendations about other areas of
concern.
c) The regional intake
entity shall send a corrective action plan to the Department or its designee
within 30 days after receipt of the report, proposing timelines for addressing
each compliance issue.
d) The
Department or its designee will approve, within 14 days, an acceptable
corrective action plan and timelines and may make follow-up visits as necessary
to determine progress and compliance as soon as possible and in no case later
than one year after the lead agency's identification of
noncompliance.
e) If the corrective
action plan is not acceptable to the Department, it may within 14 days provide
a reasonable plan and timelines, and make follow-up visits as necessary to
determine progress and compliance as soon as possible and in no case later than
one year after the lead agency's identification of noncompliance.
f) In addition to any other rights the
Department may have under contract with the regional intake entity the
Department may suspend the contract, or withhold or suspend payments to the
regional intake entity due to noncompliance with this Part and with Part C.
Suspensions and holds may be lifted upon completion of, or demonstration of
satisfactory progress towards, satisfactory corrective action. If an acceptable
corrective action plan is not submitted in the required timeframe or the terms
of the corrective action plan are not met by the provider, the Department may
terminate the contract. This Section does not preclude the Department from
exercising any rights it may have under its contract with the regional intake
entity.
g) The Department or its
designee may also visit and review records of individual providers within the
area to assure compliance with applicable laws, regulations and Service
Provider Agreements. Visits may occur at any time. The Department may withhold
or suspend payments to the provider for noncompliance with this Part or with
Part C, as set forth in the Service Provider Agreement.
h) The Department or its designee may also
submit written reports to individual providers regarding provider
non-compliance and issues of concern. Technical assistance will be provided as
necessary.
i) Providers receiving
such reports shall submit a corrective action plan within 30 days proposing
timelines for addressing issues of compliance. The Department or its designee
shall follow subsections (d) and (e) if necessary regarding the
provider.
j) In addition to other
rights the Department may have, it may terminate its Service Provider Agreement
with a provider due to non-compliance with this Part, and arrange for the
provision of services to eligible children by other providers. This Section
does not preclude the Department from exercising any rights it may have under
the Service Provider Agreement.
k)
The time frames set forth in this Section shall not preclude the Department
from taking action immediately, if necessary, to protect the public interest,
safety and welfare or to prevent ongoing violation of federal and State laws or
threat of such violation. Nothing contained in this Section shall preclude the
Department from taking action even if the provider is taking or has taken
corrective action.
Notes
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