Part 677 - CUSTOMER RIGHTS AND RESPONSIBILITIES

  1. Subpart A - CUSTOMER RIGHTS (§ 677.10 to 677.100)
  2. Subpart B - CUSTOMER RESPONSIBILITIES (§ 677.200)

Notes

Adopted at 19 Ill. Reg. 5056, effective March 21, 1995; recodified from the Department of Rehabilitation Services to the Department of Human Services at 21 Ill. Reg. 9325; amended at 23 Ill. Reg. 5072, effective April 12, 1999; amended at 28 Ill. Reg. 6449, effective April 8, 2004.

Amended at 41 Ill. Reg. 8440, effective 8/1/2017. Amended at 43 Ill. Reg. 2111, effective 1/24/2019. Emergency amendment at 45 Ill. Reg. 4166, effective 3/10/2021, for a maximum of 150 days. Amended at 45 Ill. Reg. 10041, effective 7/22/2021.

AUTHORITY: Implementing Section 3 of the Disabled Persons Rehabilitation Act [20 ILCS 2405/3].

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