460 IAC 6-8-3 - Promoting the exercise of rights
Authority: IC 12-9-2-3; IC 12-11-1.1-9; IC 12-11-2.1-12
Affected: IC 12-11-1.1; IC 12-11-2.1
Sec. 3.
To protect an individual's rights and enable an individual to exercise the individual's rights, a provider shall do the following:
(1) Provide an individual with humane care and protection from harm.
(2) Provide services that:
(A) are meaningful and appropriate; and
(B) comply with:
(i) standards of professional practice;
(ii) guidelines established by accredited professional organizations if applicable; and
(iii) budgetary constraints; in a safe, secure, and supportive environment.
(3) Obtain written consent from an individual, or the individual's legal representative, if applicable, before releasing information from the individual's records unless the person requesting release of the records is authorized by law to receive the records without consent.
(4) Process and make decisions regarding complaints filed by an individual within two (2) weeks after the provider receives the complaint.
(5) Inform an individual, in writing and in the individual's usual mode of communication, of:
(A) the individual's constitutional and statutory rights using a form approved by the BDDS; and
(B) the complaint procedure established by the provider for processing complaints.
Notes
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