Iowa Admin. Code r. 501-13.3 - Basic training
(1)
Approved basic training course. Approved basic training course
means a 40-hour course of instruction which has been approved in advance by the
Iowa law enforcement academy through the public safety telecommunicator
training board, which includes at a minimum the following topics:
a. Introduction to public safety services and
the role of the public safety telecommunicator.
b. Human relations and communications
skills.
c. 911 systems,
communications equipment, terminology.
d. Understanding and taking different types
of calls.
e. Basic
dispatch/broadcast techniques.
f.
Dispatching and managing the response to a call for service.
g. Multiple tasking and
prioritization.
h. Liability and
legal issues.
i. Resource
awareness.
j. Stress management and
motivation.
(2)
Approval of courses. Requests for approval of basic training
courses shall be timely submitted to the academy on prescribed forms.
(3)
Agency administrator
responsibility. It shall be the responsibility of agency
administrators to ensure that all public safety telecommunicators under agency
administrators' direction receive the training required by these
rules.
(4)
Period of
validity. The approval of courses under this rule shall be valid for a
period of 36 months.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.