Iowa Admin. Code r. 641-132.2 - Service program-authorization and renewal procedures and inspections

(1) Requirements for initial service program authorization.
a. An entity that desires to provide emergency medical care services in the out-of-hospital setting in this state shall apply to the department for service program full authorization.
b. Information for initial authorization can be found on the department's website or upon request.
c. Transport service-full authorization. An entity seeking authorization as a transport service program shall apply for full authorization at a minimum of the EMT level or the level of care that will be provided by the service program or through a transport agreement for initial 911 or emergency calls 24 hours per day, seven days per week at the following EMS service levels:
(1) EMT.
(2) AEMT.
(3) Paramedic.
d. Transport service-conditional service level authorization. An entity seeking authorization as a transport service that is capable of providing emergency medical care beyond the full authorization level on an intermittent basis may apply for conditional service level authorization at one or more of the following conditional service levels:
(1) AEMT.
(2) Paramedic.
e. Nontransport service-full authorization. An entity seeking authorization as a nontransport service program shall apply for full authorization at a minimum of the EMR level or at the level of care that will be provided for initial 911 or emergency calls 24 hours per day, seven days per week at the following EMS service levels:
(1) EMR.
(2) EMT.
(3) AEMT.
(4) Paramedic.

The nontransport service program shall have an executed written transport agreement ensuring simultaneous dispatch with an authorized transport service program for all 911 or emergency calls.

f. Nontransport service-conditional service level authorization. An entity seeking authorization as a nontransport service program that has an executed written transport agreement ensuring simultaneous dispatch with an authorized transport service program for all 911 or emergency calls and is capable of providing emergency medical care beyond the full authorization level on an intermittent basis may apply for conditional service level authorization at one or more of the following conditional service levels:
(1) EMT.
(2) AEMT.
(3) Paramedic.
g. Conditional service level authorization requirements.
(1) A service program that has been granted conditional service level authorization shall only advertise or otherwise hold itself out to the public as an authorized service program at the level of full authorization.
(2) A service program authorized to operate at a conditional service level shall operate at such level only when an emergency medical care provider certified at the advanced certification level is listed on the service roster, physically present and directly responsible for patient care.
h. Initial service program authorization is valid for a period of one year from its effective date unless otherwise specified on the certificate of authorization or unless sooner suspended or revoked or surrendered.
i. An applicant shall provide evidence of liability insurance coverage for the service program and emergency medical care provider staff. Any change in insurance status must be reported to the department no later than 30 days from the change.
j. An applicant seeking endorsement must submit a department-approved application.
(2) Requirements for renewal of service program authorization.
a. A service program seeking renewal of current authorization shall submit all required documentation to the department at least 90 days prior to the current authorization expiration date.
b. Transport service-full authorization. An entity seeking renewal authorization as a transport service program shall apply for full authorization at a minimum of the EMT level or the level of care that will be provided by the service program or through a transport agreement for initial 911 or emergency calls 24 hours per day, seven days per week at the following EMS service levels:
(1) EMT.
(2) AEMT.
(3) Paramedic.
c. Transport service-conditional service level authorization. An entity seeking renewal authorization as a transport service that is capable of providing emergency medical care beyond the full authorization level on an intermittent basis may apply for conditional service level authorization at one or more of the following conditional service levels:
(1) AEMT.
(2) Paramedic.
d. Nontransport service-full authorization. An entity seeking renewal authorization as a nontransport service program shall apply for full authorization at a minimum of the EMR level or at the level of care that will be provided for initial 911 or emergency calls 24 hours per day, seven days per week at the following EMS service levels:
(1) EMR.
(2) EMT.
(3) AEMT.
(4) Paramedic.
e. Nontransport service-conditional service level authorization. An entity seeking renewal authorization as a nontransport service program that is capable of providing emergency medical care beyond the full authorization level on an intermittent basis may apply for conditional service level authorization at one or more of the following conditional service levels:
(1) EMT.
(2) AEMT.
(3) Paramedic.
f. Air medical requirements.
(1) Staff fixed-wing ambulances, at a minimum on each flight request, with the following staff while a patient is being transported:
1. One health care clinician who is certified or licensed in the state from which the aircraft launches and is certified as an EMT or higher level; and
2. One FAA-certified commercial pilot who is appropriately rated in the aircraft being used for the transport.
(2) Staff rotorcraft ambulances, at a minimum on each flight request, with the following staff while a patient is being transported:
1. Two health care clinicians who are certified or licensed in the state from which the aircraft launches, one of whom must at a minimum be certified as a paramedic; and
2. One FAA-certified commercial pilot who is appropriately rated in the aircraft being used for the transport.
(3) Medical crew members trained in the following areas:
1. Patient care limitations in flight.
2. Altitude physiology.
3. Appropriate utilization of air medical services.
4. Air medical communication systems.
5. Aircraft operations and safety.
6. Emergency safety and survival.
7. Prehospital scene response and safety.
8. Crew resource management.
9. Program flight risk assessment procedures.
g. Conditional service level authorization requirements.
(1) A service program that has been granted conditional service level authorization shall only advertise or otherwise hold itself out to the public as an authorized service program at the level of full authorization.
(2) A service program authorized to operate at a conditional service level shall operate at such level only when an emergency medical care provider certified at the advanced certification level is listed on the service roster, physically present and directly responsible for patient care.
h. A service program that has submitted to the department fewer than 100 data reports per year for each of the previous two consecutive calendar years shall only be eligible for renewal of current authorization as an affiliate. The department will provide technical assistance in developing affiliations.
i. A service program shall be fully operational upon the effective date specified on the certificate of authorization and shall ensure compliance with Iowa Code chapter 147A and these rules.
j. A service program renewal authorization is valid for a period not to exceed three years from its effective date unless otherwise specified on the certificate of authorization or unless sooner revoked or suspended or surrendered.
(3) Reinstatement of service program authorization.
a. A service program whose full authorization or conditional service level authorization has been revoked or suspended or surrendered may apply to the department for reinstatement in accordance with the terms and conditions of the order of revocation or suspension, unless the order of revocation provides that the authorization is permanently revoked.
b. If the authorization was voluntarily surrendered, an initial application for reinstatement may not be made until one year has elapsed from the date of the order or the date of the voluntary surrender.
(4) Out-of-state service programs.
a. An emergency medical service program authorized and based in another state shall provide the department with verification of current state authorization upon request and may provide emergency medical care to patients in Iowa.
b. A service program authorized and based in another state shall meet all requirements of Iowa Code chapter 147A and these rules and must be authorized by the department to respond to 911 requests in Iowa to transport patients in Iowa to locations within Iowa.
(5) Service program inspections.
a. The department, at a minimum, will complete an inspection of each base of operations, all associated satellites, and all affiliate locations prior to initial authorization or renewal of current full authorization or conditional service level to ensure compliance with Iowa Code chapter 147A and these rules.
b. The department without prior notification may make additional inspections at times, at places and under such circumstances as it deems necessary to ensure compliance with Iowa Code chapter 147A and these rules.
c. Service program inspection forms are available on the department's website.
d. A service program shall correct deficiencies identified during a service program inspection within the time period specified by the department on the inspection form. Failure to correct identified deficiencies within the specified time period may result in disciplinary action.
e. The department may request additional information from or may inspect the records of any service program or associated satellite or associated affiliate that is currently authorized or that is seeking authorization to ensure continued compliance or to verify the validity of any information presented on the application for initial service program authorization or renewal of current authorization.
f. The department may inspect the patient care records of a service program to verify compliance with Iowa Code chapter 147A and these rules.
g. No person shall interfere with the inspection activities of the department or its agents pursuant to Iowa Code section 135.36.
h. Interference with or failure to allow an inspection by the department or its agents may be cause for disciplinary action.

Notes

Iowa Admin. Code r. 641-132.2
ARC 8230B, IAB 10/7/09, effective 11/11/09; ARC 0063C, IAB 4/4/12, effective 5/9/12; ARC 0480C, IAB 12/12/12, effective 1/16/2013; ARC 1404C, IAB 4/2/2014, effective 5/7/2014 Amended by IAB December 9, 2015/Volume XXXVIII, Number 12, effective 1/13/2016 Amended by IAB October 12, 2016/Volume XXXIX, Number 08, effective 11/16/2016 Adopted by IAB August 12, 2020/Volume XLIII, Number 4, effective 9/16/2020 Adopted by IAB April 16, 2025/Volume XLVII, Number 21, effective 5/21/2025

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