Iowa Code r. 141-2.3 - Institutional communications
(1)
Correspondence. Any correspondence from a person confined or
residing in an institution or facility under the control of an agency shall be
forwarded, unopened and without undue delay, to the office of ombudsman by the
institution or facility. Any correspondence from the office of ombudsman to
such a person shall be delivered, unopened and without undue delay, by the
institution or facility to that person.
(2)
Telephonic
communication. A telephonic communication between a person confined or
residing in an institution or facility under an agency's control and any staff
member of the office of ombudsman shall not be monitored by any officer or
employee of that agency.
Notes
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