Iowa Code r. 141-2.9 - Investigations
(1)
Methods. The ombudsman may use any one or more of the
following methods in conducting an investigation:
a. Review applicable laws, rules,
regulations, and policies;
b.
Request a statement from an agency providing reasons for taking an
administrative action;
c. Make
informal verbal or written inquiries to an agency and other persons for
assistance or information;
d. Take
testimony from any person as provided under rule
141-2.11 (2C).
e. Examine and copy records or documents of
an agency;
f. Enter and inspect
without advance notice any premises within an agency's control;
g. Attend administrative hearings or
proceedings;
h. Issue a subpoena to
compel a person to provide sworn testimony or to produce relevant records or
documents;
i. Hold private
hearings;
j. Convene a public
hearing as a forum to obtain public input or comment on a subject of general or
broad public concern;
k. Any other
method determined appropriate by the ombudsman.
(2)
Ex parte communications.
A communication or receipt of information by the ombudsman or any person in the
course of an investigation shall not be considered an ex parte communication as
described in Iowa Code section
17A.17.
(3)
Status reports. The
ombudsman shall report the status of an investigation to the complainant upon
request of the complainant or whenever it is deemed appropriate.
Notes
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