14-118 C.M.R. ch. 6, § VI - Linkages
A. Internal linkages
1. Operation of, or responsibility for the
EAP shall be placed at an organizational level high enough to ensure the
involvement of senior employer and employee leadership to sustain the
program.
2. Working relationships
shall be developed with any internal departments and committees, such as human
resources, personnel, safety, and security.
B. External linkages
1. The EAP shall negotiate and monitor
services and establish accountability for contracting with providers, treatment
programs, and health professionals, to ensure that services are being provided
in an efficient and effective manner.
2. Such monitoring may include site visits
and shall include ongoing review of treatment outcomes, costs, and
staffing.
Notes
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