Purpose. These Rules are promulgated pursuant to the "Maine Lemon
Law," 10 M.R.S.A. §1169(3) [hereinafter referred to as "Lemon Law"]. They
set forth the procedures for state-certified motor vehicle Lemon Law
arbitration as required by that law. These Rules are designed to promote the
speedy, efficient, and fair disposition of disputes arising out of defective
. Unless otherwise stated, terms used in these
regulations are as defined or used in the Maine Lemon Law, 10 M.R.S.A.
§§1161 - 1169.
means the arbitrator selected by the Attorney General to conduct
state-certified motor vehicle arbitrations.
2. "Business day" means any day during which
the service department of the authorized dealer of the manufacturer is normally
open for business.
date of issuance" means the date the arbitrator mails the written decision to
the parties, plus 3 days for mail delivery. For example, if a party appeals the
arbitrator's decision the appeal must be filed within 24 days after the
decision's mailing date.
"Documents" means, but is not limited to, relevant manufacturer's service
bulletins, technical reports or notices, work or repair orders, diagnoses,
bills, and all communications relating to the consumer's claim.
5. "Lease payments" means the total of the
lease payments made by the consumer, including any down payment or any trade-in
allowance that was part of the lease contract and any security
6. "Lemon Law term of
protection" means the term of the manufacturer's express warranties, or the
period of three years following the date of original delivery of the motor
vehicle to the original consumer buyer or lessee, or during the first 18,000
miles of operation, whichever is the earliest date.
7. "Motor vehicle" means a new or used motor
vehicle which meets the Lemon Law definition at 10 M.R.S.A. §1161(3) and
which is owned or leased by a consumer who meets the Lemon Law definition at 10
purchase price" means the total price charged the consumer by the dealer prior
to subtracting any rebates or deposits or any credits or allowances for any
trade-in vehicles, and including the cost of all options and services (e.g.,
air-conditioning, rustproofing) added to the price of the motor