Current through 2022-14, April 6, 2022

A. Manufacturer's designee for notice. Each manufacturer of cars sold in Maine shall forward to the Attorney General within 10 days after the effective date of these regulations the name, title, address, and telephone number of the person designated by said manufacturer to receive these notices:
1. Consumer requests pursuant to 10 M.R.S.A. §1163(3-A) for the manufacturer to make a final opportunity to repair any defects; and
2. Consumer requests for arbitration pursuant to 10 M.R.S.A. §1169.

Such information shall be presumed to be correct unless updated by the manufacturer.

B. Hearing scheduling. Hearings will be held between 8:00 a.m. and 5:00 p.m. on weekdays. Schedules must attempt to accommodate the geographic and time-of-day needs of the consumer and manufacturer.
C. Notice of acceptance for arbitration. Within 7 days of acceptance of a request for arbitration, the Attorney General shall mail a notice to the consumer and to the manufacturer or its designee that the consumer's request for arbitration has been accepted. General information about the arbitration process shall also be included. A copy of the consumer's request for arbitration and accompanying narrative shall be included in these mailings.
D. Hearing date. The hearing shall be scheduled so as to allow the arbitrator to issue a written decision within 45 days of acceptance of the consumer's application. The arbitrator shall mail (return receipt requested) notice of the date, time, location of the hearing, and the arbitrator's name. These notices shall be mailed to both parties no later than 10 days prior to the hearing.

The arbitrator's office shall attempt to call both parties to confirm the hearing date. If a party is informed of the hearing date by this call this shall constitute sufficient notice should that party claim nonreceipt of the mailed hearing notice provided for in this Rule.


26-239 C.M.R. ch. 106, § 4

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