C.M.R. 16, 633, ch. 56 - HOUSE RULES
1. Operators shall
adopt comprehensive house rules governing sports wagering to be approved by the
Director prior to implementation and must include, at minimum, the following:
A. Method for calculation and payment of
winning wagers;
B. Effect of
schedule changes and/or cancelled events;
C. Method of notifying patrons of odds or
proposition changes;
D. A
description of all types of wagers that may be accepted;
E. Acceptance of wagers at terms other than
those posted;
F. Expiration of any
winning ticket or 183 days after the date of the event;
G. Lost, torn, or damaged ticket
policy;
H. Method of contacting the
operator for questions and complaints;
I. Description of prohibited sports wagering
participants;
J. Availability of
the unauthorized list and restriction programs;
K. Method of funding a sports
wager;
L. Maximum
payouts;
M. A provision prohibiting
the structuring of wagers to avoid federal currency transactional reporting
thresholds;
N. A policy by which
the sports wagering operator can cancel or void wagers in accordance with these
rules, including defining "obvious error"; and
O. A clear statement that the person who
accepts and settles a wager is responsible for being a part of the
investigation and response to any patron dispute.
2. The house rules, together with any other
information the Director deems appropriate, shall be conspicuously displayed in
the sports wagering facility, posted on the operator's website, mobile
applications or other digital platforms, included in the terms and conditions
and copies shall be made readily available to patrons.
3. Amendments to previously approved house
rules must be filed with the Director for approval prior to implementation,
highlighting the amendment(s) with strike through for deletions and underlining
additions.
4. The Director and
his/her designated personnel shall review the request. After the review is
completed, the Director shall communicate to the operator, in writing, the
result of the review and:
A. Shall accept the
change as submitted, or
B. Reject
the submission as not in the best interest of the State of Maine, or
C. Propose a revision. In this case, the
Director will communicate in writing to the operator about further changes that
will have to be made to the submission before final approval.
5. If the operator accepts the
Director's recommended changes, the operator shall make the changes as
suggested by the Director and re-submit the request for change document. If the
operator does not accept the suggested changes, the request shall be
denied.
6. Step 4 shall be repeated
until the Director is completely satisfied with the request for change
document.
7. The Director shall
send to the operator an accepted version of the submitted request for change
with date and signature signifying approval.
8. The Director will make every effort to
make a determination concerning a submission for change no later than 30 days
following receipt of the proposed change unless the Director and the operator
agree to extend the period for making such a determination. No operator shall
alter its house rules unless and until such changes are approved in writing by
the Director.
9. The Director may
at any time request additional explanation or modification of any current house
rules.
Notes
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