C.M.R. 65, 407, ch. 292 - STANDARDS FOR BILLING, CREDIT, AND COLLECTION AND CUSTOMER INFORMATION FOR INTEREXCHANGE CARRIERS

  1. § 407-292-1 - PURPOSES
  2. § 407-292-2 - DEFINITIONS
  3. § 407-292-3 - JURISDICTION
  4. § 407-292-4 - EMERGENCY MORATORIUM
  5. § 407-292-5 - NON-DISCRIMINATION
  6. § 407-292-6 - UNFAIR OR DECEPTIVE PRACTICES
  7. § 407-292-7 - CUSTOMER PRIVACY
  8. § 407-292-8 - CONFIRMATION OF ORDER WITH WRITTEN TERMS AND CONDITIONS
  9. § 407-292-9 - NOTIFICATION OF PRICE INCREASES AND CHANGES IN TERMS AND CONDITIONS
  10. § 407-292-10 - BILLING AND PAYMENT STANDARDS
  11. § 407-292-11 - SERVICE OPTION DISCLOSURE
  12. § 407-292-12 - MARKETING EFFORTS
  13. § 407-292-13 - SUSPENSION AND TERMINATION PROCEDURES
  14. § 407-292-14 - DISPUTE RESOLUTION PROCEDURES
  15. § 407-292-15 - WAIVER

SUMMARY: This Chapter establishes consumer protections for the provision of interexchange telephone service in Maine. These rules govern interuptions in service, the provision of consumer information, billing, disconnection, customer complaint procedures and methods of obtaining exemptions and variations from this Chapter.

Notes

C.M.R. 65, 407, ch. 292
EFFECTIVE DATE: This rule was approved as to form and legality by the Attorney General on June 25, 2002. It was filed with the Secretary of State on June 25, 2002 and will be effective on June 30, 2002.

STATUTORY AUTHORITY: 35-A M.R.S.A. §§104, 111, 704 , 705.

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