Md. Code Regs. 10.38.13.04 - Standards of Practice for Telehealth
A. Before
providing telehealth services, a telehealth practitioner shall develop and
follow a procedure to:
(1) Verify the
identification of the patient receiving telehealth services through use of:
(a) A government-issued photograph
identification;
(b) An insurance,
Medicaid, or Medicare card; or
(c)
Documentation of the patient's:
(i) Date of
birth; and
(ii) Home
address;
(2)
For an initial patient-telehealth practitioner encounter, disclose the
telehealth practitioner's:
(a)
Name;
(b) Maryland license number
and type or compact privilege number, if applicable; and
(c) Contact information;
(3) Obtain oral or written consent from a
patient or patient's parent or guardian if State law requires the consent of a
parent or guardian, including informing patients of the risks, benefits, and
side effects of the recommended treatment plan;
(4) Securely collect and transmit a patient's
medical health information, clinical data, clinical images, laboratory results,
and self-reported medical health and clinical history, as necessary, and
prevent access to data by unauthorized persons through encryption or other
means;
(5) Notify patients in the
event of a data breach;
(6) Ensure
that the telehealth practitioner provides a secure and private communication
modality that complies with federal and state privacy laws; and
(7) Establish safety protocols to be used in
the case of an emergency, including contact information for emergency services
at the patient's location.
B. Except when providing asynchronous
telehealth services, a telehealth practitioner shall:
(1) Obtain or confirm an alternative method
of contacting the patient in case of a technological failure;
(2) Confirm whether the patient is in
Maryland and identify the specific practice setting in which the patient is
located; and
(3) Identify all
individuals present at each location and confirm they are allowed to hear the
patient's health information.
C. A telehealth practitioner shall be held to
the same standards of practice and documentation as those applicable for
in-person physical therapy practice appointments.
Notes
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