Md. Code Regs. tit. 20, subtit. 50, ch. 20.50.12 - Service Quality and Reliability Standards

  1. § 20.50.12.01 - Applicability
  2. § 20.50.12.02 - System-Wide Reliability Standards
  3. § 20.50.12.03 - Poorest Performing Feeder Standard
  4. § 20.50.12.04 - Multiple Device Activation Standard
  5. § 20.50.12.05 - Additional Reliability Indices Reporting
  6. § 20.50.12.06 - Service Interruption Standard
  7. § 20.50.12.07 - Downed Wire Response Standard
  8. § 20.50.12.08 - Customer Communications Standards
  9. § 20.50.12.09 - Vegetation Management Requirements
  10. § 20.50.12.10 - Periodic Equipment Inspections
  11. § 20.50.12.11 - Annual Performance Reports
  12. § 20.50.12.12 - Major Outage Event Response Plan
  13. § 20.50.12.13 - Major Outage Event Reporting
  14. § 20.50.12.14 - Customer Perception Surveys
  15. § 20.50.12.15 - Resilience Plans
  16. § 20.50.12.16 - Specific Information Request
  17. § 20.50.12.17 - Electric Underground Location Services
  18. § 20.50.12.18 - Estimated Times of Restoration and Associated Messaging

Notes

Md. Code Regs. tit. 20, subtit. 50, ch. 20.50.12
Effective date: May 28, 2012 (39:10 Md. R. 661)
Regulation .02C, D amended effective December 2, 2019 (46:24 Md. R. 1104)
Regulation .02D amended effective January 7, 2016 (42:26 Md. R. 1596)
Regulation .03 amended effective October 8, 2018 (45:20 Md. R. 920)
Regulation .05A amended effective December 2, 2019 (46:24 Md. R. 1104)
Regulation .07A amended effective December 2, 2019 (46:24 Md. R. 1104)
Regulation .11A amended effective March 18, 2013 (40:5 Md. R. 412); December 2, 2019 (46:24 Md. R. 1104)
Regulation .01, .02, .04, .05, and .08-.14 amended effective August 21, 2023 (50:16 Md. R. 728)
Regulations .15-.18 adopted effective August 21, 2023 (50:16 Md. R. 728)

Authority: Public Utilities Article, §§ 7-213, 13-201, and 13-202, Annotated Code of Maryland

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