106 CMR, § 702.310 - Responsibility for Verification

The applicant or client must meet financial and nonfinancial eligibility requirements. The applicant or client must submit the verifications required by policy to demonstrate that he or she meets these eligibility factors.

(A) The applicant or client is responsible for the following:

(1) obtaining the required verifications;

(2) contacting the worker if there is a delay or difficulty in obtaining verifications;

(3) cooperating with the worker to obtain verifications when worker assistance is requested; and

(4) signing collateral consent forms, if necessary.

(B) The worker is responsible for:

(1) identifying the eligibility factors that must be verified;

(2) identifying and providing written notice of the specific documents and the alternative documents, if applicable, that must be submitted to verify eligibility;

(3) advising the applicant/client of the consequences of failure to provide verification;

(4) explaining the reason verifications are needed when requested and offering suggestions of where and how to obtain the verification; and

(5) assisting in obtaining required verification when aware that the applicant or client is unable to obtain the verification for reasons beyond his or her control.

If the required documentation is not provided and the worker is unable to obtain such verification or to determine if the eligibility factors have been met, assistance for the affected household members must be denied, terminated or reduced.

Notes

106 CMR, § 702.310

Amended by Mass Register Issue 1360, eff. 3/9/2018.