207 CMR, 207 CMR 13.00 - CONSUMER PROTECTION FROM THE UNAUTHORIZED CHANGING OF LOCAL OR LONG DISTANCE TELEPHONE SERVICE PROVIDERS
- § 13.01 - Purpose and Scope
- § 13.02 - Definitions
- § 13.03 - Requirements for Third Party Verification Calls
- § 13.04 - Authorized Changes, Complaint Resolution Procedure for Slamming Complaints
- § 13.05 - Informal Dispute Resolution Procedure for Slamming Complaints
- § 13.06 - Procedure to Record Slamming Complaints
- § 13.07 - Application Form for Third Party Verification Companies
- § 13.08 - Exception
Notes
REGULATORY AUTHORITY:
207 CMR 13.00: M.G.L. c. 93, §§ 109(c)(4), 110(k), 113(e); c. 159, § 12E(b).
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