Section 3 Complaint Procedures

Current through April 7, 2022

D. HUD Complaint Process 4. Any Section 3 resident or business concern may file a complaint alleging noncompliance with Section 3 by a recipient, contractor or subcontractor. Complaints must be submitted to HUD within 180 days of the action or omission upon which the complaint is based. Complaints are to be filed in writing5 to:

Atlanta Regional Office

United States Department of Housing and Urban Development

Southeast Office

40 Marietta Street

Atlanta, GA 30303

Email:complaints_office_04@hud.gov [File Link Not Available]

The written complaint must be signed by the complainant and must contain:

* The complainant's name and address;

* The name and address of the respondent of the complaint;

* A description of the acts or omissions by the respondent that is sufficient to inform the Assistant Secretary of the nature and date of the alleged noncompliance.

E. Port Authority Informal Complaint Process. Any Section 3 resident or business concern may file an informal complaint alleging noncompliance with Section 3 by a recipient, contractor or subcontractor. Informal complaints will be investigated by the Compliance Officer. Filing an informal complaint with the Port Authority will not satisfy the complaint requirements established by HUD. Informal complaints are to be filed in writing to:

Compliance Officer

Mississippi State Port Authority at Gulfport

2510 14th Street, Suite 880

Gulfport, MS 39501

The written complaint must be signed by the complainant and must contain:

* The complainant's name and address;

* The name and address of the respondent of the complaint;

* A description of the acts or omissions by the respondent that is sufficient to inform the Assistant Secretary of the nature and date of the alleged noncompliance.

Upon receipt of such complaint, the Compliance Officer will designate the appropriate person(s) to investigate the specific allegations of the complaint and render a finding. If it is determined that a violation of the Port Authority's Section 3 Plan or a breach of the contractual obligations owed to the Port Authority by any contractor (including breaches committed by any such contractor's subcontractor), the Compliance Officer shall notify the Port Authority of such findings and of the recommended corrective measures. The Port Authority will utilize its best efforts to provide the results of its findings to the complainant within thirty (30) days after the filing of the informal written complaint.

4 HUD Complaint Registry: http://portal.hud.gov/hudportal/documents/huddoc?id=958.pdf

5A complainant my provide information to be contained in a written complaint by telephone to HUD or any HUD Field Office, and HUD will reduce the information provided by telephone to writing on the prescribed complaint form and send the form to the complainant for signature.

The following state regulations pages link to this page.



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