PURPOSE: The state of Missouri, Department of Social
Services, MO HealthNet Division, is committed to protecting the confidentiality
of protected health information of applicants and participants of the Medical
Assistance MO HealthNet Program. This rule describes how health care
information about MO HealthNet applicants and participants may be used and
disclosed and how MO HealthNet participants can get access to their personal
health information.
(1)
General Authority. There are many state and federal laws and regulations that
safe guard applicants' and participants' protected health information.
(A) Section 1902(a)(7) of the federal Social
Security Act requires that a state plan for medical assistance must provide
safeguards which restrict the use or disclosure of information concerning
applicants and participants to purposes directly connected with the
administration of the plan.
(B) The
Health Insurance Portability and Accountability Act (HIPAA) represents the
first comprehensive federal protection of patient privacy (45 Code of Federal
Regulations, parts 160-164). Passed by the United States Congress in 1996,
HIPAA sets national standards to protect personal health information, reduces
health care fraud, and makes health coverage more portable. The entire health
care industry must implement HIPAA, including state governments.
(C) The Health Information Technology for
Economic and Clinical Health (HITECH) Act, enacted as part of the American
Recovery and Reinvestment Act of 2009, was signed into law on February 17,
2009, to promote the adoption and meaningful use of health information
technology. Subtitle D of the HITECH Act, Sections 13400-13424 of
Public
Law 111-5, codified at
42 U.S.C.
300 jj et seq.; 17901 et seq., addresses the
privacy and security concerns associated with the electronic transmission of
health information, in part, through several provisions that strengthen the
civil and criminal enforcement of the HIPAA rules. The U.S. Department of
Health and Human Services (HHS) Office of Civil Rights (OCR) issued a final
rule that implements a number of provisions of the HITECH Act, to strengthen
the privacy and security protections for health information established under
the HIPAA for individual's health information maintained in electronic health
records and other formats at 45 CFR Parts
160 and
164, Vol. 78, No.
17.
(2) Definitions.
(A) Breach. The unauthorized acquisition,
access, use, or disclosure of Protected Health Information which compromises
the security or privacy of such information, except as provided in
42 U.S.C.
section 17921.
(B) Business
Associate. An individual or business who carries out a function or activity,
involving the use or disclosure of individually identifiable health
information, on behalf of the Department of Social Services and its
divisions.
(C) Covered Entity. A
health plan, a healthcare clearinghouse, and a healthcare provider who
transmits any health information in electronic form in connection with a
covered transaction. The Department of Social Services is a Health Plan, as
defined in HIPAA.
(D) Health
Information Network. A group of hospitals and medical professionals, and its
related infrastructure, who share protected health information as defined by
HIPAA.
(E) Health Information
Technology for Economic and Clinical Health (HITECH) Act. Subtitle D of the
HITECH Act, addresses privacy and security concerns associated with the
electronic transmission of health information, in part, through several
provisions that strengthen the civil and criminal enforcement of the HIPAA
rules, including, business associate liability, enforcement, and breach
notification.
(F) Health Insurance
Portability and Accountability Act of 1996 (HIPAA). This law established
"portability" requirements, allowing employees to "take their coverage with
them" when they changed jobs. The "Administrative Simplification" section of
the law deals with privacy, security of health care information, and
standardized formats for electronic health care transactions (such as
submission of health care claims).
(G) MO HealthNet. In Missouri, the medical
assistance program on behalf of needy persons, Title XIX,
Public Law 89-97,
1965 amendments to the federal Social Security Act,
42 U.S.C. Section 301, et
seq., shall be known as "MO HealthNet." Medicaid shall also mean "MO HealthNet"
whenever it appears throughout Missouri Revised Statues.
(H) Protected Health Information. A term
established under the HIPAA privacy rules, it refers to individually
identifiable health information, in whatever medium it is transmitted or
maintained (e.g., paper, electronic, or even oral), including demographic
information, that is created or received by a health care provider, health
plan, employer, or health care clearinghouse and that relates to the past,
present, or future physical or mental health or condition of an individual; the
provision of health care to an individual; or the past, present, or future
payment for the provision of health care to an individual.
(I) Treatment, Payment, and Health Care
Operations (TPO) includes all of the follow ing:
1. Treatment means the provision,
coordination, or management of health care and related services, consultation
between providers relating to an individual, referral of an individual to
another provider for health care, and the necessary sharing of information
through a health information network.
2. Payment means activities undertaken by a
health plan to obtain premiums or deter mine/fulfill responsibility for
coverage or provision of benefits, or by a provider or health plan to obtain or
provide reimbursement for health care, including determinations of eligibility
or coverage, billing, collections activities, medical necessity determinations,
and utilization review.
3. Health
care operations includes functions such as quality assessment and improvement
activities, population-based activities relating to improving health or
reducing health care costs, case management and care coordination, reviewing
competence or qualifications of health care professionals, conducting training
programs, licensing and credentialing activities, under writing, premium
rating, conducting or arranging for medical review, legal services and auditing
functions, business planning and development, and general business and
administrative activities (including activities relating to the sale, transfer,
or merger of the covered entity).
(3) Disclosures of Protected Health
Information Required or Allowed by Law.
(A)
The Department of Social Services, the single state MO HealthNet agency, and
its divisions, may use an applicant's or participant's individually
identifiable health information for treatment, payment, or health care
operations. For example, individually identifiable health information may be
used to determine disability for a public assistance program; when reviewing a
request from the treating physician for a MO HealthNet service that requires a
prior approval; when sharing information through a health information network
for treatment purposes; and when processing claims and other requests for
medical care payments. The Department of Social Services, MO HealthNet Division
may also report information for research purposes and matters con cerning organ
donations. The research must be for helping the MO HealthNet program.
(B) The Department of Social Services, MO
HealthNet Division shall provide information-
1. To public health authorities to report
contagious and reportable diseases, including, but not limited to, those
defined by
19
CSR 20-20.020, birth defects, cancer, or other
information for public health purposes;
2. Reporting of certain types of wounds or
other physical injuries;
3.
Regarding reactions to problems with medicines;
4. To the police when required by
law;
5. For court and
administrative proceedings, when ordered;
6. To health oversight authorities to review
how Department of Social Services programs are working;
7. To a provider or other insurance company
who needs to know if a participant is enrolled in one of the Department of
Social Services programs;
8. To
Workers' Compensation for work related injuries;
9. Birth, death, and immunization
information;
10. To the federal
government to protect our country, the president, and other government
workers;
11. When reporting
information about victims of abuse, neglect, or domestic violence to a
government authority to the extent the disclosure is required by law;
12. For Medical eligibility when
that information is used for a governmental function, such as local public
health agency using eligibility information to determine eligibility for local
health programs;
13. To funeral
directors or coroners; and
14. To
another government agency administering a government program providing public
benefits if the programs serve the same or similar populations and the
disclosure of protected health information is necessary to coordinate the
covered functions of such programs or to improve administration and management
relating to the covered functions of such programs.
(4) Disclosure of Protected Health
Information to Business Associates and Other Covered Entities. The Department
of Social Services, and its divisions, may disclose, at its discretion, a
participant's protected health information to designated business associates in
accordance with and as authorized by HIPAA, as amended by the HITECH Act, and
all regulations promulgated pursuant to authority granted therein. Examples of
how a participant's protected health information may be disclosed, include, but
are not limited to:
(A) Treatment of a
Participant. Includes activities such as, providing, coordinating, or managing
health care delivery and related services; consultation between providers
relating to a participant; referral of a participant to another provider for
health care; and necessary sharing of information through a health information
network;
(B) Payment. Payment
activities may include obtaining premiums or determining/fulfilling
responsibility for coverage or provision of benefits by a provider or health
plan to obtain or provide reimbursement for health care; providing
reimbursement for health care services provided to the participant, which may
include eligibility determinations, medical necessity or appropriateness;
utilization management activities; claims management; billing; and collection
activities; and
(C) Health Care
Operations. Includes functions such as quality assessment and improvement
activities; population-based activities relating to improving health or
reducing health care costs; wellness and risk assessments; quality assessments
and improvement, case management and care coordination; conducting training
programs; licensing and credentialing activities; underwriting, premium rating,
conducting or arranging for medical review; legal services and auditing
functions; business planning and development; customer service; and general
business and administrative activities (including activities relating to the
sale, transfer or merger of the covered entity).
(5) Restrictions of Allowable Disclosures by
a Participant. In accordance with HIPAA, a participant may request Department
of Social Services to restrict allowable disclosures of the participant's
protected health information. Such requests must be made in writing to the
Department of Social Services Privacy Officer. The Department of Social
Services Privacy Review Board shall consider the request and assess the impact
on ensuring delivery of safe and quality health care to the participant, timely
and accurate payment for services provided to the participant, and for the
accurate review and audit of public funds used to provide health care to the
participant. Decisions of the Department of Social Services Privacy Review
Board may be appealed to the Department of Social Services Director for
affirmation or reversal.
(6)
Protected Health Information Available Through Health Information Networks.
Protected health information may be made available for the treatment of a
participant, review of health care services for payment of medical expenses,
and healthcare operations, including case management and care coordination for
a
participant, upon request from authorized business associates
through a health information network or by other electronic means provided
directly by the department, if such disclosures are made in accordance with
HIPAA and for the purposes stated herein.
(7) Other Uses and Disclosures Require the
Applicant's or Participant's Written Autho rization. For other situations, the
Department of Social Services will ask for the applicant's, or participant's,
or their representative's writ ten authorization before using or disclosing
information. The applicant, or participant, or their representative may cancel
this authorization at any time in writing. The Department of Social Services
cannot take back any uses or disclosures already made with the applicant's, or
participant's, or their representative's authorization.
(8) Applicant or Participant Rights to
Restrict or Request Protected Health Information. An applicant, or participant,
or their representative has the right to-
(A)
Receive private information from the Department of Social Services by other
means or at another place;
(B) Have
their doctor see their health information, unless it is psychotherapy notes
taken by a mental health provider that are kept separate from the rest of the
individual's medical record;
(C)
Request a change of their medical information if they think some of the
information is wrong; and
(D)
Request a list of medical information the Department of Social Services shared
that was not for treatment, payment, or health care operations or as required
by federal law. An applicant or participant or their representative can get a
list of where their health information has been sent, unless it was sent for
treatment, payment, health care operations; such as checking to make sure they
received quality care, or to make sure the laws are being followed, on forms
prepared by the Department of Social Services.
1. If the individual requests a copy of the
protected health information or agrees to a summary or explanation of such
information, the covered entity may impose a reason able, cost-based fee,
provided that the fee includes only the cost of-
A. Copying, including the cost of supplies
for and labor of copying, the protected health information requested by the
individual;
B. Postage, when the
individual has requested the copy, or summary or explanation, be
mailed;
C. Preparing an explanation
or summary of the protected health information; and
D. Requests for information in other formats
such as compact disks (CDs), flash drives, will be invoiced at the rate the
agency actually paid for the format used.