Mont. Admin. r. 23.19.410 - MANUFACTURER'S STATEMENT

(1) The department shall require a manufacturer, on a form prescribed by the department, to provide information relevant to the resolution of the dispute along with a filing fee of $250 within 15 days from the date of the manufacturer's receipt of the certified notice of the dispute. The information shall include, but not be limited to, the following:

(a) the name of the selling dealership;

(b) the name of the servicing dealership(s) or facility(ies);

(c) the purchase date and deliver date of the vehicle;

(d) the vehicle identification number;

(e) dates and nature of service provided by the servicing dealership(s) or facility(ies) and the total number of days the vehicle was at the dealership or facility for service since the date of delivery;

(f) a statement regarding all repair attempts including the name, title and business address of any person(s) performing such repairs and dates thereof;

(g) a statement regarding the manufacturer's assessment of what action(s) would constitute a fair resolution of the dispute;

(h) copies of any and all service orders for the vehicle;

(i) copies of any and all correspondence between the consumer and the manufacturer or its representative(s);

(j) a copy of any and all warranties including extended warranties, sales contracts and other relevant documents; and

(k) all affirmative defenses asserted by the manufacturer.

Notes

Mont. Admin. r. 23.19.410

NEW, 1998 MAR p. 746, Eff. 3/27/98; TRANS, from Commerce, 2001 MAR p. 1176; TRANS, from Administration, 2006 MAR p. 322, Eff. 2/10/06.

61-4-532, MCA; IMP, 61-4-517, MCA;