473 Neb. Admin. Code, ch. 2, § 001 - APPLICATION FOR SERVICES

Anyone may contact the Department by telephone, in writing, or in person to obtain information, explore eligibility, or to apply for services. Individuals may apply for themselves or as an authorized representative of another person.

001.01 APPLICATION PROCESS. Applicants must apply for services using a form approved by the Department. Applications must be signed and complete. Applications may be submitted in person, by mail, by fax, or by electronic submission. Applicants who require assistance with the application may ask the Department for assistance. Incomplete or unsigned applications may be denied.

001.02 INTERVIEWS. An interview is required at initial eligibility determination. Interviews may be conducted face-to-face or telephonically. The Department determines if a face-to-face interview is necessary. If a face-to-face interview cannot be conducted at a local office, the Department will consider an interview at a mutually agreeable alternate location. The interview must be attended at least one of the following:

(A) An adult applicant;

(B) The applicant's legal guardian or conservator; or

(C) An adult representing the applicant.

001.03 FAILURE TO COOPERATE. If an applicant fails to keep appointments, fails to contact the Department when requested, or fails to provide requested information, then the application may be denied.

Notes

473 Neb. Admin. Code, ch. 2, § 001

Amended effective 7/11/2021