1. An agency which provides child welfare services shall establish and maintain a procedure for the review of a grievance of an applicant for or recipient of its services.
2. An applicant for or recipient of the services of an agency which provides child welfare services who wishes to obtain a review of a grievance concerning an action or decision of the agency affecting the services that may or are being provided to the applicant or recipient must file a written request with the agency which provides child welfare services within 30 days after the date on which the action or decision that is the subject of the grievance occurred or was made.
A grievance must not be resolved through a process of review established pursuant to this section if:
(a) The applicant or recipient is entitled to a hearing because the grievance constitutes a contested case as defined in NRS 233B.032;
(b) The matter which is the subject of the grievance is presently the subject of a proceeding before a court of competent jurisdiction;
(c) The applicant or recipient has initiated an action or proceeding in a court of competent jurisdiction to resolve the matter which is the subject of the grievance; or
(d) The subject of the grievance has already been decided by a court of competent jurisdiction.
Nev. Admin. Code § 432B.300
Welfare Div., Standards for Child Protective Services part Art. II-H, eff. 9-11-87-NAC A by Div. of Child & Fam. Services by R045-02, 7-23-2002