Nev. Admin. Code § 435.524 - Quality assurance review: Conduct by Division or regional center; determination of deficiency; imposition and appeal of sanctions

1. The Division or a regional center shall conduct a quality assurance review to determine whether the holder of a provisional certificate or a certificate is in compliance with the requirements of:

(a) Chapter 435 of NRS concerning the provision of supported living arrangement services;

(b) NAC 435.500 to 435.740, inclusive, and sections 2 to 8, inclusive of this regulation; and

(c) The written provider contract entered into and the written service authorizations received pursuant to NAC 435.518.

2. In conducting a quality assurance review, the Division or a regional center may:

(a) Obtain any information or otherwise review any aspect of the system of delivery of supported living arrangement services, including, without limitation:

(1) Any policies and procedures of the provider of supported living arrangement services;

(2) Any personnel or clinical records maintained by the provider of supported living arrangement services;

(3) Any documentation regarding any administrative or personnel matter directly related to the health and welfare of any person who is receiving supported living arrangement services;

(4) Any financial information concerning the provider of supported living arrangement services or persons receiving supported living arrangement services; and

(5) Any information concerning the quality of support provided to persons receiving supported living arrangement services;

(b) Conduct interviews with or solicit feedback from:

(1) Persons receiving supported living arrangement services ;

(2) Employees and independent contractors of any providers of supported living arrangement services or other agencies that provide services to persons receiving supported living arrangement services; and

(3) Members of the family, guardians, friends or advocates of persons receiving supported living arrangement services; and

(c) Observe the services provided to persons receiving supported living arrangement services.

3. The Division or a regional center may conduct a quality assurance review at any time.

Notes

Nev. Admin. Code § 435.524

Added to NAC by Div. of Men. Health & Dev. Services by R071-06, eff. 11-13-2006; A by R144-16AP, eff. 5/16/2018

NRS 435.333