RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN ELECTRIC AND GAS UTILITIES

  1. § 704.302 - Definitions
  2. § 704.3022 - "Advanced service delivery meter" defined
  3. § 704.3023 - "Advanced service delivery meter customer" defined
  4. § 704.303 - "Customer" defined
  5. § 704.304 - "Deposit" defined
  6. § 704.3055 - "Division" defined
  7. § 704.3065 - "Elderly" defined
  8. § 704.307 - "Especially dangerous to health" defined
  9. § 704.309 - "Guarantor" defined
  10. § 704.3105 - "Person with a disability" defined
  11. § 704.313 - "Rule" defined
  12. § 704.314 - "Satisfactory credit" defined
  13. § 704.315 - "Termination of service" defined
  14. § 704.316 - "Timely payment" defined
  15. § 704.317 - "Utility" defined
  16. § 704.320 - Records of utility
  17. § 704.321 - Terms of agreement with customer
  18. § 704.322 - Form for complaint by customer
  19. § 704.323 - Transmittal of information to customers
  20. § 704.326 - Application for service; provision of range of historical energy use at location of service
  21. § 704.327 - Establishment of credit
  22. § 704.328 - Deposit: Generally
  23. § 704.329 - Deposit: Alternatives
  24. § 704.330 - Deposit: Additional amount
  25. § 704.331 - Deposit: Notification of requirement
  26. § 704.332 - Deposit: Payment in installments
  27. § 704.333 - Deposit: Return
  28. § 704.334 - Guarantors
  29. § 704.336 - Basis and contents of bill for service
  30. § 704.337 - Billing based upon estimated usage
  31. § 704.338 - Program for equalized billing for service
  32. § 704.339 - Billing and payment for service
  33. § 704.341 - Program for deferred payment of delinquent bill
  34. § 704.342 - Program to pay bills of customers under financial hardship; coordination with other entities providing assistance to lower-income customers
  35. § 704.3425 - Visits for service and repair
  36. § 704.343 - Testing meters for accuracy
  37. § 704.344 - Adjustment of bill when meter inaccurate
  38. § 704.346 - Resolution of dispute regarding bill, charge or service
  39. § 704.348 - Refusal to provide service
  40. § 704.350 - Termination of service: No prior notice
  41. § 704.355 - Termination of service: Prior notice
  42. § 704.360 - Termination of service: Provision of notice
  43. § 704.365 - Termination of service: Designation and notification of third person
  44. § 704.370 - Termination of service: Postponement when dangerous to health
  45. § 704.372 - Termination of service: Postponement upon agreement to pay delinquent bill
  46. § 704.375 - Termination of service: Miscellaneous restrictions
  47. § 704.380 - Termination of service: Restrictions regarding certain delinquent bills
  48. § 704.383 - Resumption of service
  49. § 704.385 - Written notice to customers and outreach concerning elderly persons and persons with disability
  50. § 704.390 - Notice of termination of service to customer who is elderly or who is person with disability

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