N.H. Admin. Code § Puc 1103.01 - Interruptions of Service

(a) Each utility shall use all practicable means to avoid interruptions to service, including maintaining appropriate levels of maintenance and planning for unexpected events.

(b) Should interruption occur, the utility shall re-establish service within the shortest time practicable, consistent with safety.

(c) Each utility shall:

(1) Keep a record of all interruptions to service; and

(2) Report service interruptions to the commission on Form E-23, which is described at Puc 1107.09, once a month, if they occur.

(d) When service is interrupted to perform work on lines or equipment, the utility shall perform such work at a time causing minimum inconvenience to customers consistent with the circumstances.

(e) The utility shall notify in advance, if practicable, customers affected by interruption to service to perform work on lines or equipment.

Notes

N.H. Admin. Code § Puc 1103.01

(See Revision Note at Chapter heading Puc 1100) #6445, eff 1-28-97; ss by #8244, eff 12-31-04; ss by #10307, eff 4-9-13