N.J. Admin. Code § 14:18-4.8 - Receipts and records

(a) The cable television company shall furnish a receipt to each customer who has made a deposit.

(b) Where return of the deposit is made in cash, surrender of the receipt or, in lieu thereof, proof of identity may be required.

(c) The cable television company and/or any successor to interest in the cable television company shall retain a record of each customer deposit for auxiliary equipment for the period of time while the customer is active and for three years beyond the date of permanent disconnection of the customer. The record shall consist of the amount of deposit and the date the deposit was made, as well as any refund or adjustments thereto. If, pursuant to N.J.A.C. 14:18-4.9(b), the cable television company refunds the deposit to the customer, then the cable television company shall only be required to maintain the record of that customer for an additional three years.

1. "Permanent disconnection," for use in this subsection, shall mean the final physical disconnection of a customer either by request of the customer or due to company action. The term shall not include the electronic or physical disconnection on a temporary basis for non-payment of bill, repair of the system, or for any other reason.

Notes

N.J. Admin. Code § 14:18-4.8

Amended by R.2000 d.155, effective 4/17/2000.
See: 31 N.J.R. 3061(a), 32 N.J.R. 1402(a).
Amended by R.2003 d.452, effective 11/17/2003.
See: 35 N.J.R. 100(a), 35 N.J.R. 5294(a).
In (a), substituted "customer" for "subscriber".
Amended by R.2007 d.154, effective 5/7/2007.
See: 38 N.J.R. 4822(b), 39 N.J.R. 1766(a).
Added (c).