N.J. Admin. Code § 14:18-4.9 - Return of deposits

(a) Upon closing any account, the balance of any deposit remaining after the closing bill for service has been settled shall be returned promptly to the depositor with interest due from the date of deposit through the date the customer terminates service. No deposit is required to be refunded until the customer returns the units for which the deposit was required, pursuant to (c) below.

(b) With reference to N.J.A.C. 14:18-4.6, Deposits to insure credit, each cable television company shall review a customer's account at least once every two years, and if such review indicates that the customer has established credit satisfactory to the cable television company, then the outstanding deposit shall be refunded to the customer.

(c) With reference to N.J.A.C. 14:18-4.7, Deposits on auxiliary equipment, the amount of deposit shall be refunded to the customer upon termination of service and return of the unit(s) in good condition, reasonable wear and tear excepted. If any portion of the deposit is required to offset the cost of replacement or repair necessitated by customer abuse to such unit(s), the difference between such cost and the amount of deposit shall be refunded to the customer. The cable television company shall refund the deposit, as adjusted for any amount owed as provided in subsection (a) and this subsection, if necessary, within two billing cycles after the customer returns the cable television company's equipment.

Notes

N.J. Admin. Code § 14:18-4.9

Amended by R.2000 d.155, effective 4/17/2000.
See: 31 N.J.R. 3061(a), 32 N.J.R. 1402(a).
Amended by R.2003 d.452, effective 11/17/2003.
See: 35 N.J.R. 100(a), 35 N.J.R. 5294(a).
Substituted references to customer for subscriber throughout.
Amended by R.2007 d.154, effective 5/7/2007.
See: 38 N.J.R. 4822(b), 39 N.J.R. 1766(a).
In (a), deleted the period following "interest due", and inserted "from the date of deposit through the date the customer terminates service. No deposit is required to be refunded until the customer returns the units for which the deposit was required, pursuant to (c) below."; and in (c), inserted the last sentence.