N.J. Admin. Code § 10:120B-1.15 - Service provider responsibilities

Current through Register Vol. 54, No. 7, April 4, 2022

(a) To assure orderly and expeditious processing of complaints and hearing requests, each service provider, agency director, or designee shall be responsible for, at a minimum, performing the following duties:
1. Telephoning the Administrative Hearings Unit within one business day after a written request for a hearing involving a matter described in 10:120B-1.1(b) is received, to advise of the receipt of the request and provide information as requested;
2. Establishing a system to assure that every written request for a hearing involving a matter described in 10:120B-1.1(b), which is received by the service provider is stamped with the date of receipt and forwarded to the Division within one business day after that date;
3. Reviewing incoming requests for possible corrective action prior to the hearing;
4. Identifying and arranging for participation of staff individuals who are essential to a hearing, assembling all records relevant to a hearing and arranging for an interpreter when the client is non-English speaking;
5. Contacting the client or his or her representative not less than two business days prior to a hearing to confirm attendance and arrange for transportation of a client when necessary;
6. Submitting special reports on hearing requests prior to the hearing date when requested by the Administrative Hearings Unit; and
7. Submitting reports on the implementation of a State hearing decision as soon as such action is taken.


N.J. Admin. Code § 10:120B-1.15

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