The Program Manager shall establish and maintain a VPMP
headquarters, which shall be an emissions inspection facility, equipped with at
least two lanes with Program certified emissions equipment capable of
duplicating the idle mode and loaded mode test conducted at the AIR CARE
inspection facilities. It shall be staffed with at least two technicians who
are ASE certified. The facility shall be operated by the City to provide
services to the public and as necessary to facilitate Program responsibilities
and administer the provisions of 20.11.101 NMAC. The Headquarters shall have,
but not be limited to, the following responsibilities:
A. Provide for non-binding mediation of
disputes between vehicle owners and certified AIR CARE inspection facilities,
certified AIR CARE inspectors, or certified AIR CARE technicians. If required
by the Program Manager, the facility will provide verification at no cost to
the person requesting the inspection.
B. Evaluate and issue compliance time
extensions for vehicles unable to pass the emissions inspections as provided
under the terms of
20.11.101 NMAC.
C. Investigate and maintain records regarding
complaints against certified AIR CARE inspection facilities, certified AIR CARE
technicians and certified AIR CARE inspectors, and forward such findings to the
Board.
D. Implement and oversee a
repair effectiveness program which will keep track of emission-related repairs
at repair facilities throughout the Program area. Information collected
regarding the repair effectiveness of repair facilities shall be tabulated and
made available to consumers.
E.
Perform quality assurance audits as required by
20.11.101.24 NMAC.
