N.M. Admin. Code tit. 17, ch. 5, pt. 410 - RESIDENTIAL CUSTOMER SERVICE BY GAS, ELECTRIC AND RURAL ELECTRIC COOPERATIVE UTILITIES

  1. § 17.5.410.1 - ISSUING AGENCY
  2. § 17.5.410.2 - SCOPE
  3. § 17.5.410.3 - STATUTORY AUTHORITY
  4. § 17.5.410.4 - DURATION
  5. § 17.5.410.5 - EFFECTIVE DATE
  6. § 17.5.410.6 - OBJECTIVE
  7. § 17.5.410.7 - DEFINITIONS
  8. § 17.5.410.8 - APPLICATION
  9. § 17.5.410.9 - EXEMPTION AND VARIANCE
  10. § 17.5.410.10 - RENDITION OF BILLS
  11. § 17.5.410.11 - BUDGET PAYMENT PLANS
  12. § 17.5.410.12 - CONTENTS OF BILLS
  13. § 17.5.410.13 - PAYMENT STANDARDS
  14. § 17.5.410.14 - FINANCE, SERVICE, CARRYING, PENALTY AND SPECIAL SERVICE CHARGES
  15. § 17.5.410.15 - ESTIMATED BILLS
  16. § 17.5.410.16 - RESIDENTIAL SECURITY DEPOSITS OR GUARANTEES
  17. § 17.5.410.17 - METHODS TO ESTABLISH ACCEPTABLE CREDIT RATING
  18. § 17.5.410.18 - AMOUNTS OF AND ACCOUNTING FOR SECURITY DEPOSITS
  19. § 17.5.410.19 - REFUND OF DEPOSITS, TERMINATION OF GUARANTEES
  20. § 17.5.410.20 - RECORD OF DEPOSITS
  21. § 17.5.410.21 - INTERNAL UTILITY COMPLAINT PROCEDURES
  22. § 17.5.410.22 - TESTING OF UTILITY METERS
  23. § 17.5.410.23 - PUBLIC NOTICE OF RESIDENTIAL CUSTOMER RIGHTS
  24. § 17.5.410.24 - NOTICE, AVAILABILITY AND PUBLIC ACCESS TO SCHEDULES
  25. § 17.5.410.25 - ASSISTANCE TO CUSTOMERS
  26. § 17.5.410.26 - REPORTS TO COMMISSION
  27. § 17.5.410.27 - LINE EXTENSIONS
  28. § 17.5.410.28 - COST OF LINE EXTENSION
  29. § 17.5.410.29 - NOTICE OF AVAILABILITY OF ENERGY ASSISTANCE AND WINTER MORATORIUM PROTECTION
  30. § 17.5.410.30 - WINTER MORATORIUM PROTECTIONS
  31. § 17.5.410.31 - DISCONTINUANCE OF SERVICE
  32. § 17.5.410.32 - PROHIBITIONS ON DISCONTINUANCE OF SERVICE
  33. § 17.5.410.33 - REQUIREMENTS PRIOR TO DISCONTINUANCE OF SERVICE PURSUANT TO SUBSECTION B OF 17.5.410.31 NMAC
  34. § 17.5.410.34 - EMERGENCY DISCONTINUANCE OF SERVICE
  35. § 17.5.410.35 - RESTORATION OF SERVICE
  36. § 17.5.410.36 - BILLING DISPUTES; NOTICE BY RESIDENTIAL CUSTOMER; PAYMENT OF UNDISPUTED AMOUNT
  37. § 17.5.410.37 - SETTLEMENT OF DISPUTED AMOUNT
  38. § 17.5.410.38 - ADJUSTMENT OF BILLS
  39. § 17.5.410.39 - FILING COMPLAINT WITH COMMISSION
  40. § 17.5.410.40 - INSTALLMENT AGREEMENTS
  41. § 17.5.410.41 - FAILURE TO COMPLY WITH INSTALLMENT AGREEMENT
  42. § 17.5.410.42 - CUSTOMERS' RIGHTS AND RESPONSIBILITIES
  43. § 17.5.410.43 - MEDICAL CERTIFICATION FORM
  44. § 17.5.410.44 - FINANCIAL CERTIFICATION FORM

Notes

N.M. Admin. Code tit. 17, ch. 5, pt. 410
HISTORY OF 17.5.410 NMAC:
Pre-NMAC Filing History:
General Order No. 5, Regulations Governing Service Supplied by Electric Public Utilities, 1-1-42.
General Order No. 6, Regulations Governing Service Supplied by Gas Public Utilities, 11-17-42
First Revised General Order No. 6, Regulations Governing Service Supplied by Gas Public Utilities, Case No. 753, 3-1-65.
First Revised General Order No. 5, Regulations Governing Service Supplied by Electric Public Utilities, Case No. 771, 9-1-65.
PSC 68-1, Statutes and General Orders, filed 1-16-68.
Second Revised General Order No. 6, Regulations Governing Service Supplied by Gas Public Utilities, Case No. 919, 9-18-68.
Second Revised General Order No. 5, Regulations Governing Service Supplied by Electric Public Utilities, Case No. 906, 9-19-68.
PSC 70-1, Statutes and General Orders, filed 7-9-70.
PSC 77-1, Amendments to Second Revised General Order No. 5 and Second Revised General Order No. 6, filed 4-4-77.
General Order No. 32, In the Matter of an Interim Policy Governing the Disconnection of Utility Service to, filed 11-22-77.
General Order No. 32-A, Rules Governing Discontinuance of Utility Service for Non-Payment of Past Due Utility Charges, filed 3-1-79.
General Order No. 34, Rules and Regulations Governing Residential Customer Services by Gas, Electric and Rural Electric Cooperative Utilities, NMPUC Case No. 1504, filed 11-9-79.
NMPSC Rule 410, Residential Customer Service by Gas, Electric, and Rural Electric Cooperatives, Case No. 2086, filed 6-30-88; A, Case No. 2232, filed 12-22-88; A, Case No. 2308, filed 5-7-90; A, Case No. 2396, filed 8-9-91 NMPUC Rule 410, Residential Customer Service by Gas, Electric, and Rural Electric Cooperatives, Case No. 2506, filed 10-4-93.
History of Repealed Material:
General Order No. 32, In the Matter of an Interim Policy Governing the Disconnection of Utility Service to - Repealed, 8-9-88
General Order No. 32-A, Rules Governing Discontinuance of Utility Service for Non-Payment of Past Due Utility Charges - Repealed, 3-23-87
17.5.410 NMAC, Residential Customer Service By Gas, Electric and Rural Electric Cooperative Utilities filed 10-11-2001 was replaced by 17.5.410 NMAC, Residential Customer Service By Gas, Electric and Rural Electric Cooperative Utilities, effective 07-1-2011.

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