N.Y. Comp. Codes R. & Regs. Tit. 1 § 360.5 - Procedures for handling requests for public access to records

(a) Where a request for records is required, such request may be oral or in writing.
(b)
(1) A department official shall respond promptly to a request for records. Except under extraordinary circumstances, any response shall be made no more than five working days after receipt of the request by the department whether the request is oral or in writing.
(2) If for any reason more than five days is required to produce records, a department official shall acknowledge receipt of the request within the next five working days, and give a brief explanation of the reason for delay and an estimate of the date production or denial will be forthcoming.
(c) To facilitate the location of records, a request for access to records should be sufficiently detailed to identify them including dates, titles, file designations or other appropriate information.
(d) No records may be removed by the requester from the office where the record is located without the permission of department personnel.

Notes

N.Y. Comp. Codes R. & Regs. Tit. 1 § 360.5

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