20 N.C. Admin. Code 02A .0504 - DIRECT DEPOSIT OF MONTHLY BENEFIT PAYMENTS
(a) This
Rule applies to any individual case in which a beneficiary's monthly benefit
was paid via electronic funds transfer (EFT) or direct deposit when the EFT was
suspended by the Division in error. This Rule does not apply to any individual
case involving a delay by this Division to initiate an EFT or a change in an
existing EFT arrangement requested by a beneficiary.
(b) The Division shall reimburse
non-sufficient fund charges incurred by a beneficiary due to the suspension in
error of an existing EFT arrangement when the beneficiary was not notified of
the suspension of the arrangement and upon receipt of proof that the charges
were incurred.
(c) Any other bad
check service charges or fees imposed by any financial institution or merchant
may be reimbursed at the discretion of the Division Director upon receipt of
proof that the charges were incurred.
(d) Any reimbursement of non-sufficient fund
or bad check service charges shall be paid from the Pension Accumulation Fund
of the Retirement System in which the beneficiary is in receipt of a
benefit.
Notes
Eff. March 1, 1992;
Readopted Eff. March 1, 2023.
Eff. March 1, 1992.
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