Okla. Admin. Code § 165:57-3-2 - General operations - aggregators
(a) An OSP and, to the extent permitted by
law, a payphone service providerwill have joint responsibility and liability
for noncompliance as aggregators, unless otherwise agreed to in writing by the
parties. This "joint aggregator " status must be determined based on the facts
of each situation.
(b)
Aggregators/joint aggregators shall:
(1) Post
signage on or near telephones that are presubscribed to an OSP. The signage
will state the following information:
(A) The
name, address, and toll-free telephone number of the OSP.
(B) A written disclosure that the rates for
all operator-assisted calls are available on request, and that consumers have a
right to obtain access to the intrastate carrier of their choice and may
contact their preferred intrastate carriers for information on accessing that
carrier's service using that telephone.
(C) The name, address, hours of operation
(8:00 a.m. - 4:30 p.m., Monday through Friday), and toll free telephone number
of the Consumer Services Division of the Commission , to which the end-user may
direct complaints and questions regarding operator services.
(D) The amount of any property surcharge
applicable to the aggregator 's phones and billed and collected by the
OSP.
(2) Ensure that
each of its telephones presubscribed to an OSP allows the consumer to use
"800", "888", "950" and 101XXXX access code numbers to obtain access to the OSP
desired by the consumer.
(3) Ensure
that no charge by the aggregator to the end-user for using an "800", "888",
"950" or 101XXXX access code number, or any other access code number, is
greater than the amount the aggregator charges for calls placed using the
presubscribed OSP.
(4) Directly
route all "0-" calls to the LEC operator without charge to the
caller.
(5) In addition to the
requirement of OAC 165:57-3-2(b)(1), an OSP/aggregator shall disclose, audibly
and distinctly, to the end-user, at no charge and before connecting any
intrastate 0+ call, how to obtain the total cost of the call, including any and
all surcharges, or the maximum possible total cost of the call, including any
and all surcharges, before providing further oral advice to the end-user on how
to proceed to make the call.
(6)
The oral disclosure required in this subsection shall instruct end-users that
they may obtain applicable rate and surcharge quotations either, at the option
of the provider of operator services , by dialing no more than two digits or by
remaining on the line.
(7) The,
disclosure requirement established by paragraphs 5 and 6 of this Section shall
be made on or before the date mandated by the FCC .
(c) The OSP identified in the brand must be
consistent with the OSP identified on the signage posted on or near the
aggregator 's telephones.
Notes
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