Or. Admin. R. 309-019-0305 - Provider Standards

(1) Crisis line services providers shall develop and implement written policies and procedures to address provider standards.

(2) Provider standards shall include but is not limited to:

(a) Training curriculum and ongoing education programs to meet training requirements;

(b) Coordination with other treatment providers including mobile crisis services and other crisis line services providers to support seamless transitions of care;

(c) Linkages to emergency services providers including first responders to address imminent risks and to support seamless transitions of care;

(d) De-escalation procedures;

(e) Follow-up procedures when indicated and appropriate;

(f) Documentation;

(g) Code of ethics; and

(h) Security of information protocols.

Notes

Or. Admin. R. 309-019-0305

MHS 6-2017, f. & cert. ef. 6/23/2017; MHS 10-2017(Temp), f. 9-15-17, cert. ef. 9-15-17 thru 3-13-18; MHS 4-2018, amend filed 02/27/2018, effective 3/1/2018

Statutory/Other Authority: ORS 413.042 & 430.640

Statutes/Other Implemented: ORS 430.630, 430.640 & 430.644 - 430.646