Or. Admin. R. 416-315-0030 - Grievance
A county that disagrees with any OYA action or decision during the approval process may request a formal or informal hearing to grieve a particular OYA action.
(1) To request
an informal grievance, the county will inform the OYA that the YCC program
wishes to informally grieve a particular action.
(a) Within seven working days of receiving
the request, the OYA will contact the YCC program to schedule a meeting
designed to define the problem, identify the desired outcome, and establish a
plan for resolution.
(b) The
results of the meeting will be provided in writing to the YCC program, and
include the steps necessary to initiate a formal grievance review if the county
remains dissatisfied.
(2) The county will inform the OYA in writing
the desire to initiate a formal grievance.
(a) Within 10 calendar days of receiving the
request, the OYA will contact the YCC program to schedule a review of the
matter.
(b) The review will be held
within 30 calendar days of the request, unless the YCC program and the OYA
mutually agree to a delay. All involved parties will be notified in writing of
the date and time for the review.
(c) The review will be held at the YCC
program and during normal working hours, unless the YCC program requests a
different time or location, and prior authorized by the OYA.
(d) The Deputy Director, or designee, will
convene a Program Review Committee. Individuals may be selected from external
and internal stakeholders and experts as indicated by the YCC program to be
reviewed.
(e) The review will be
recorded, and the recording preserved until the grievance is resolved or for
two years, whichever is longer.
(3) Only information directly related to
issue(s) of the grievance will be considered.
(4) Copies of documents relied upon will be
provided to the YCC program and the OYA. If information contained within those
documents is confidential, as defined by federal or state laws or policies, it
will be redacted and the non-confidential portions will be provided.
(5) Within 10 working days of completing the
review, the OYA will prepare a written decision. The decision will include
directions to the county for filing an appeal to the Director.
(6) A copy of the decision will be sent to
the YCC program as soon as practical following its completion.
Notes
Stat. Auth.: ORS 420A.025
Stats. Implemented: ORS 420.855 - 420.885
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