Or. Admin. Code § 860-200-0250 - Report Requirements

A company submitting a report required under OAR 860-200-0200(3) must include all of the following in the report. A company must report information that is accurate and complete as of June 30 of the year of submission unless otherwise stated in these rules.

(1) A certification executed by an authorized representative of the company in which the representative affirms that the company has met the requirements for service capacity and offering service to residential customers specified in ORS 308.677(2). The representative must further affirm that all of the information in the company's report is accurate and complete. The representative's certification must be a sworn statement under ORS 162.055 attesting to the truth of the certification.

(2) The amount of capital investment made in the previous calendar year by the company in Oregon in newly constructed or installed real or tangible personal property constituting communication infrastructure that enables the company to offer the qualified service.

(3) A general description of how the company is providing the qualified service.

(4) A map, including county and city designations, depicting the area where the company offers qualified service and identifying, using census blocks, where residential customers of the company subscribe to broadband services indicating the highest of the following download speed tiers for each census block in which it has customers:

(a) Up to and including 100 Megabits per second (Mbps);

(b) Greater than 100 Mbps up to and including 500 Mbps; and

(c) Greater than 500 Mbps.

(d) The company may submit information regarding speed tiers in addition to those shown above. As an example, a company may choose to also submit information regarding download speed of 1 gigabit per second (Gbps) or greater.

(5) The quartile containing the percentage of the company's residential broadband services customers in Oregon that have access to the company's at least, approximately one gigabit per second symmetrical service.

(a) Quartile 1 - 0 percent to 25 percent;

(b) Quartile 2 - 26 percent to 50 percent;

(c) Quartile 3 - 51 percent to 75 percent;

(d) Quartile 4 - greater than 75 percent.

(6) The percentage, rounded up to a whole percent, of the company's residential broadband services customers with access to the company's qualified service that subscribe to broadband service in the following download speed tiers:

(a) Up to and including 100 Mbps;

(b) Greater than 100 Mbps up to and including 500 Mbps; and

(c) Greater than 500 Mbps.

(d) The company may submit information regarding speed tiers in addition to those shown above. As an example, a company may choose to also submit information regarding download speed of 1 gigabit per second (Gbps) or greater.

(7) The percentage, rounded up to a whole percent, of the company's residential broadband services customers in Oregon that subscribe to broadband service in the following download speed tiers:

(a) Up to and including 100 Mbps;

(b) Greater than 100 Mbps up to and including 500 Mbps; and

(c) Greater than 500 Mbps.

(d) The company may also submit information regarding speed tiers in addition to those shown above. As an example, a company may choose to also submit information regarding download speed of 1 gigabit per second (Gbps) or greater.

(8) A product description and a copy of the company's customer service agreement form for each qualified service offering.

(9) The network speed test methods, data, and results from a sample of tests conducted within six months of the date of the report, using industry-standard testing methodology, for the company's broadband service that provides at least, approximately one gigabit per second symmetrical service.

(10) In the previous calendar year, the percentage of households to whom the company offers its qualified service who properly placed an order requesting the equivalent of at least, approximately one gigabit per second symmetrical service and were denied that service by the company.

(11) In the previous calendar year, the number of complaints the company received that the company had denied access to its qualified service to a group of residential customers because of the income level of the residential customers in the local service area in which the residential customers reside, and a description of how each complaint was resolved.

(12) Any additional information the company wishes to report regarding benefits of any tax exemption granted to the company under ORS 308.677.

Notes

Or. Admin. Code § 860-200-0250

PUC 4-2016, f. & cert. ef. 10/25/2016

Stat. Auth.: ORS 308.681, 756.040, 756.060

Stats. Implemented: ORS 308.681