55 Pa. Code § 6100.45 - Quality management
(a) The
provider shall develop and implement a quality management plan.
(b) The quality management plan shall include
the following:
(1) Performance
measures.
(2) Performance
improvement targets and strategies.
(3) Methods to obtain feedback relating to
personal experience from individuals, staff persons and other affected
parties.
(4) Data sources used to
measure performance.
(5) Roles and
responsibilities of the staff persons related to the practice of quality
management.
(c) The
provider shall analyze and revise the quality management plan every 3
years.
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