S.D. Admin. R. 20:10:17:06 - Adjustments of bills for slow or fast meter error - Electric
If a meter tested by the commission or the utility is found to have an average error of two percent fast or more, the utility shall refund to the customer the overcharge. If a meter tested by the commission or the utility is found to have an average error of two percent slow or more, the utility may charge for the electricity consumed but not included in previously rendered bills. The average error of a meter shall be defined as one-fifth the algebraic sum of:
A refund or charge shall be calculated as accurately as possible from the date of the meter error. However, for a residential customer, a charge for a slow meter may not exceed one year.
If the error date cannot be fixed with reasonable certainty, a refund or a charge is limited to one year consisting of the 12 months prior to the date the error is discovered.
Only the customer served by the meter at the time of testing is eligible for a refund.
General Authority: SDCL 49-34A-4(3),(5),(10).
Law Implemented: SDCL 49-34A-3, 49-34A-4(3),(5),(10), 49-34A-27.
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